First of all, don't panic, there's probably a solution to your problem.
Hopefuly you are reading this page out of curiosity and nothing is wrong with your website. But if on the other end, you are finding yourself in a situation where your web designer has disappeared, doesn't return phone calls, or just couldn't get it done, most probably we can help.
Our process
First we evaluate your situation to understand the level of emergency, the type of work to be performed, and how long it will take to perform the task.
After evaluating the work to be performed and how to achieve the task, we will provide you with a quote and timeline for the project. Sometimes we can pick up where they left off, sometimes we can't. In either case, we will do our best to assist you in this difficult situation.
We have helped our customers in the following situations:
- Web designer had disappeared
- Web designer is around, but not returning phone calls
- Web designer is holding them hostage with an outrageous bill
- Web designer has cashed the money, but never done the work
- Web designer used outdated techniques or inappropriate technology to create the website and the site is outdated even before going live
- Web designer promised to do certain things but it turned out that he didn't know how to actually do what he promised. He tried to learn, but after a couple of months trying he's giving up
- And more...
We will preserve the privacy of our clients and not provide a list of links to those websites that we have redone or worked on. References available upon request.
Whatever the situation, don't hesitate contacting us, we are here to help you and answer any questions you might have regarding your situation to the best of our abilities.
We are not here to knock anyone down
To all the web designers out there who have left their customers stranded, we are not here to knock you down. Whatever happened happened. We are not here to blame you, we are just here to help out your unsatisfied customers.
Some case studies
The Flash $500 image
Recently we've taken on a couple of new customers who called us saying: "my web designer is blackmailing me. I have a Flash website and he/she wants $500 to change an image. Help!!!" After inquiring into the issue we realized that in all cases, the web designer was using a third party to create and modify the Flash document and that due to the low level of Flash experience the third party had, changing (or adding) an image became a major job for them and that's why they were charging $200 to $500. Is this right? Of course not, but the reason why they were charging so much was because of their incompetence more than their malice (at least that's our assumption). And we provided the right solution to those customers at a fraction of the cost.
Coming Soon
When we see a page that says "coming soon" on a website that seems to be otherwise completed, that usually tells us that the client is still making decisions regarding that particular page, or more likely that the web designer said "yes, sure I can do it; let's finish everything else and we do this last"; and of course, "it" never gets done. Most of the time it is the case of a shopping cart, blog, or other interactive functionality. If you think you may have a case of "coming soon", give us a call, we will look into it.
